Frequently Asked Questions

Most frequent questions and answers

How long should I wait before placing my order?

Do you require a deposit to reserve an order?

When is the final payment due for my order?

Once I place my order can I make any changes?

Do I have to wash / clean china, flatware or glassware upon return?

If some plates or glass is broken during my event, will I get charged?

Do you charge a delivery fee?

How much is the delivery fee?

If my event is at my residence, will you deliver a few days before so I can have time to prepare?

Does the delivery fee include setup of rentals?

Will you come on-site for consultations?

Can I walk-in to your office / showroom during business hours or do I need an appointment?

Do you have a minimum order amount to qualify for delivery?

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