Frequently Asked Questions
Most frequent questions and answers
How long should I wait before placing my order?
Do you require a deposit to reserve an order?
When is the final payment due for my order?
Once I place my order can I make any changes?
Do I have to wash / clean china, flatware or glassware upon return?
If some plates or glass is broken during my event, will I get charged?
Do you charge a delivery fee?
How much is the delivery fee?
If my event is at my residence, will you deliver a few days before so I can have time to prepare?
Yes, in fact we prefer to deliver midweek and strike down Monday or Tuesday. We do not charge an additional fee for rentals delivered earlier than event date.
Does the delivery fee include setup of rentals?
No, unless specifically requested or arranged, setup is not included in the delivery fee. Additional fees do apply for setup. However, we will leave the rentals in a convenient location to make setting up easier for the client.